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People were supported to have maximum control of their lives and staff supported them in the least restrictive way possible. The provider’s related policies and systems supported this practice. Jointly agreed information sharing protocols were followed, to ensure consistent, informed care as agreed for people’s care, if they needed to move across local care services. During the inspection we spoke with five people receiving care at the service and two relatives.
They inspect care services to ensure they are supporting peoples wellbeing; appropriately setup; properly planning out care; are well led; and effectively staffed, each criteria is given a grade out of 6. Some care homes are registered to provide personal care only, for example help with washing, dressing and giving medication. Others also provide nursing, and will have a nurse on duty twenty-four hours a day. Archived services are ones which are no longer part of a provider's registration with CQC. You can find out more about archived services and how you can use the information on our page about searching for the history of care services.
Care home without nursing | Caring for adults over 65 yrs
Staffing, risk management and medicines arrangements for people’s care, helped to ensure people were protected from the risk of harm or abuse when they received care from staff. The provider took action when things went wrong at the service and referred to relevant authorities involved with people’s care when required to do so. There were 21 people living at East Clune at the time of our visit. All of these people were receiving long term care, as opposed to short-term respite care.
Entries are completely free, and we’re happy to work with you to ensure your service are presented in a way you’re happy with. Our National Housing for Older People Awards celebrate examples of successful retirement housing and housing-with-care. If HOOP doesn't provide all the information you need, submit your HOOP session to us to arrange a conversation with an EAC Advisor. EAC Advice is a free, specialist and independent telephone advice service provide by the charity Elderly Accommodation Counsel .
Guidance for providers
Our site offers information and guidance that we hope will be of help to you. This inspection was carried out by one inspector and an expert by experience. An expert by experience is someone who has experience of care related to this inspection setting.
People’s care and diverse needs were effectively assessed before they received care and consistently accounted for. Staff supported people to maintain or improve their health and nutrition when needed; as agreed with them and any external health professionals involved in their care. – there are some services which we can’t rate, while some might be under appeal from the provider.
The Nottinghamshire Adult Social Care Directory can help you find care services near you.
A move may provide a whole new lease of life, but a wrong choice can be difficult to undo. Our site provides information about every retirement scheme, development or village in the UK, to help you make the right choice. People and their relatives were informed and confident to raise any complaint or concerns about the service, if they needed to.
Contact providers directly, or request availability from multiple providers at once. Our HousingCare PLUS and PREMIUM subscription services offer additional branding, links to your own site, ‘vacancy / availability ads’ and much more. If affording work to your home is an issue, Age UK’s factsheet Home improvements and repairs is a good read, as is OneFamily’s webpage How to fund home improvements. Most retirement developments offer either properties for sale or for rent, but newer ones may offer both tenure options, and possibly shared ownership too. If you have a home to sell, you may be able to use the proceeds to pay the deposit on a new property and take out a ‘lifetime mortgage’ to cover the rest of the cost.
People were appropriately informed, involved and supported to understand, agree and make ongoing decisions about their care. The service had a manager registered with the Care Quality Commission for this location. Like the provider, they are legally responsible for how the service is run and for the quality and safety of the care provided.
People’s care plans were well maintained and helped to inform this. The service had an open and positive culture that encouraged involvement of people using the service, their families and staff. Staff had a clear understanding of their roles and responsibilities. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice. If you are considering a move to a residential care home, either for yourself or on behalf of someone else, this can sometimes seem daunting.
We discussed this with the management team who gave reassurances plans were in place to address these areas. Live-in care is when a fully trained carer lives in the home of the person needing care, allowing them to remain in their own home, maintain independence, and get the dedicated care support required. "Thank you for finding me quality care home options for my Mother. I was able to focus 100% of my time on her last days as opposed to not knowing where to start looking for care." The Home Services Directory on this website provides an opportunity to promote your services.
Staff recruitment, training and deployment arrangements helped to ensure this. People felt safe and both they and staff were informed and confident to raise any concerns they may have in relation to people’s care and safety. Also known as Care & Repair agencies, are local non-profit organisations set up to help older people think about, plan, finance and organise work on their homes. These services tackle smaller repair jobs, including installing safety & security devices. They are provided by many local Age UKs as well as other organisations. This site offers providers of services, accommodation and related advice a free opportunity to advertise what you do.
In this report the name of a registered manager appears who was not in post and not managing the regulatory activities at this location at the time of the inspection. Their name appears because they were still a Registered Manager on our register at the time. Staff were trained, informed and supported to provide people with the care they needed.
There were enough staff on duty to meet people's needs in a calm and unrushed manner, but further recruitment was required to minimise the use of agency staff. However, the provider made every effort to use the same agency staff, thereby giving people consistent care. We frame our offer around ‘home’ because we understand its importance for everyone.
TV points are available in each room and residents may have a phone line fitted at their own cost. Ratings are provided by Care Quality Commission and reflects the most recent report for this care home, which was published on 24 September 2016. We provide good training for our staff and work to ensure they have the appropriate skill mix to meet the requirements of those who make East Clune their home. At our last inspection in December 2014 the fundamental standards and requirements of the Health and Social Care Act 2008 were being met at the service. Checks and audits had been completed to identify any areas the service needed to improve. However, training had not been audited effectively to identify all shortfalls, and not all audits provided information about the timescales and completion dates to address the areas needing improvement.
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